What is the writer sharing in the email?

Their experience as a volunteer at an animal shelter.

Their favourite place to eat in the neighbourhood.

Their plans for the upcoming weekend.

Their experience studying for exams.


What inspired the writer to get involved in volunteering?

Hearing about someone else's work.

Seeing a movie at the cinema.

Reading a book about animals.

Watching a TV show.


What are the writer's responsibilities as a volunteer at the animal shelter?

Cleaning the animals' living spaces and feeding them.

Answering phone calls.

Cooking meals for the animals.

Walking the animals around the neighbourhood.


How does the writer cope with the emotional challenge of seeing neglected animals?

By talking to other volunteers and the supervisor for guidance and support.

By ignoring their feelings.

By quitting the volunteering role.

By adopting all the animals themselves.


What has been the overall experience for the writer as a volunteer?

It has been a rewarding experience.

It has been a challenging and unpleasant experience.

It has been a boring experience.

It has been a tiring experience.


What does the writer feel grateful for in their volunteering experience?

The chance to make a difference in the lives of animals in need.

The opportunity to watch TV all day.

The opportunity to travel to exotic locations.
 
The opportunity to work as a paid employee.


Who provided guidance and support to help the writer cope with the emotional challenge?

The supervisor and other volunteers.

The writer's family members.

The other animals at the shelter.

The animals' previous owners.