1. What do people say about the protagonist's black Labrador, Ozzi?
2. How has Ozzi behaved since he was a puppy?
3. What does Ozzi dislike doing?
4. Why did the grandmother suggest that Ozzi would be a perfect therapy dog?
5. What organization did the protagonist contact to get Ozzi involved in therapy work?
6. What did Ozzi have to go through in order to become a therapy dog?
7. How did Ozzi perform in the tests for therapy dog training?
8. Where did Ozzi and the protagonist visit for their therapy work?
9. Who was the first person they met at the rehabilitation home and why was he sad?
10. How did the man react when he saw Ozzi?
11. What was the man's name and what had happened to him?
12. How did Ozzi bring happiness to the man?
13. Who was Elli and what did she enjoy doing with Ozzi?
14. What memories did being around Ozzi bring back for Elli?
15. What realization did the protagonist have about using dogs for therapy?
16. What benefits did the protagonist see in using dogs for therapy?
17. How did Ozzi help the people they visited at the rehabilitation home?
18. What was the impact of Ozzi's visits on the patients they met?
19. Why did the protagonist believe that Ozzi being a good friend was the best thing he had ever done?
20. How did Ozzi's therapy work change the protagonist's perspective on his capabilities?